Shipping and Delivery Policy

Initial launch supports delivery addresses within the United States only. Shipping ranges are item-specific and are estimates, not guaranteed delivery dates.

1. Fulfillment

Products may be shipped by a third-party supplier, purchasing partner, warehouse, or logistics provider. Each product page identifies the fulfillment label and known source country. Missing data is shown as “Details pending verification.”

2. Processing and transit

Procurement processing and international transit are separate estimates. The accepted order preserves the estimates shown at checkout. Delays may occur because of supplier processing, carrier capacity, customs, address issues, weather, or other events.

3. Charges

Checkout shows shipping charged by Orbmare as part of the total due now. Duties, import taxes, brokerage, or carrier charges not collected by Orbmare may be charged separately. No hidden Platform fee should be added after payment.

4. Tracking and status

Orbmare coordinates available milestones such as availability checking, purchasing, supplier processing, international shipment, customs processing, out for delivery, and delivered. A status may rely on partner data and can be delayed.

5. Address accuracy

Customers must provide a complete United States address. Contact [SUPPORT_EMAIL] promptly if a correction is needed. Changes may not be possible after purchasing or shipment begins.

6. Missing, damaged, or incorrect orders

Contact Orbmare first. Orbmare may request the order number, photos, packaging, and carrier information reasonably needed to investigate. Applicable relief may include replacement, refund, or another lawful remedy.